There are dozens of sandwich concepts, most building virtually the same product in the same store and under the same franchise structure.

Big Town Hero is different.

Here are four of the very tangible ways that we are different and better.

1. Our Bread.
Our bakers rise with the sun to handcraft bread from scratch, the old fashioned way. We start with bags of flour, sugar, yeast... all of the basic ingredients of great bread. We mix, hand roll and bake our bread right in the store; fresh every day and never day old.

2. Our Theme.
Our stores are an experience, heavily themed in an entertaining and inspirational way. We celebrate the greatness inside of Heroes... be they sandwiches or people.

3. First Name Basis Hospitality
At Big Town Hero, we build relationships with our customers; and it all begins with a name. We've chosen to use names rather than numbers when serving our customers. From the time we take their order to the time they leave, our customers are treated with individual hospitality. Our customers are more like family, in a place "where everbody knows your name."

4. Our Software
We have created specialized software to help you run your Big Town Hero store effectively and profitably. Just a few minutes a day, with our easy to use and friendly system, allows you to have powerful evaluation and management tools at your command. And since our software was created "in house" we can provide you with complete training and support. Some of the features of the Big Town Hero Management Software include Payroll Tracking & Planning Sales Tracking Inventory Management Food Cost Analysis Clip Art Database Contact Manager Direct Mail Manager Financial Reports Sophisticated Security Features Nutritional Analysis Easy to use calendar driven user interface Point and Click controls for most features Best of all... this powerful and useful software is free to you when you purchase a Big Town Hero Franchise